Customer Login

Layer42's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Layer42's policies and procedures are subject to change.

In the course of serving its customers, Layer42 acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Layer42 by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Layer42 in the normal course of providing service. Layer42 also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Layer42 uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Layer42. In addition, Layer42 may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

Layer42 will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Layer42, its partners, its employees and other customers of Layer42's services. To protect the loss, misuse, and alteration of information that is collected from customers, Layer42 has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

Layer42 may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Layer42 may also use customer information to provide its customers with system information or information about new or upgraded products. Customers may opt out of receiving notices of new or upgraded products from Layer42 and Layer42 partners by sending an e-mailing

Disclosure of customer information and communications

Layer42 will not otherwise disclose its customers' personal and account information unless Layer42 has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Layer42, Layer42's customers, or others, or where Layer42 has a good faith belief that the law requires such disclosure.

Layer42 also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Layer42 stores or transmits for its customers. The circumstances under which Layer42 will disclose such electronic customer communications are when:

1.    It is necessary in order to provide service to the customer;

2.   It is necessary to protect the legitimate interests of Layer42 and its customers;

3.    It is required to cooperate with interception orders, warrants, or other legal process that Layer42 determines in its sole discretion to be valid and enforceable; and

4.   t is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Layer42 and appear to pertain to the commission of a crime.

Layer42 disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Layer42 will, however, review, delete or block access to communications that may harm Layer42, its customers or third parties. The grounds on which Layer42 may take such action include, but are not limited to, actual or potential violations of Layer42's Acceptable Use Policy.


Privacy Policy